Overview:
Giving feedback (especially negative feedback) can be uncomfortable. Nevertheless, clear feedback is integral to effective leadership. Indeed, feedback helps us grow – all of us.
The BEER technique is a simple way of giving difficult feedback. There are an number of steps. But you must first summarize the situation you must address. What is the issue? Who is involved? Make this 100% clear from the outset.
Behavior (B)
Describe the person’s behavior in specific, objective terms. What have you observed the person saying or doing? Be as precise as possible. Don’t judge, just describe. Make it objective, without being objectionable.
“I have observed that you… (behavior). Or, “when you… (behavior).
Effect (E)
Describe the impact of the person’s behavior as you have experienced it. The impact can be on people (you or others) performance (quality, quantity) or things (physical property or equipment).
“When you…(behavior)… the result is… (Effect). Express any personal feelings or thoughts about the behavior(s). “When you (behavior) I get angry because…
Expectation (E)
Inquire and harvest his perspective. Explore and collect feedback from your colleague. Make sure all the facts are on the table (you might not know the whole story). Then you can describe the behavior you expect from the individual, in the future. Get agreement on the need for change. If this is a major change, you might break the change into manageable chunks.
Result (R)
Describe the positive resulting from the change in his behavior. Get a firm commitment on an action plan to change the behavior, thereby ensuring a positive result. Set some sort of milestones, or a follow-up. How did it work out? Don’t let your colleague revert to the old behavior. It is tough to change habits, so this might take some time.
Synopsis:
Why does the BEER work?
You concentrate on behavior, rather than people. That is inherently less threatening for people who need to change. Second, BEER is a collaborative process: Your colleague participates, and agrees to an action plan. You get his commitment to the commitment.
Finally, you need to be flexible: Sure, you want behavior to change, but you want your colleague to own his own transformation. Make sure you understand your colleague’s perspective. Get his input on how he will change his behavior. Offer support, or mentoring, during the change process. Keep it focused and light. You are having a beer, after all.
Peter Labrie
I think you have remarked some very interesting points, thanks for the post. Meridith Kerwin Philan
I am so grateful for your blog. Thanks Again. Awesome. Nerissa Hamlin Elodie
Hey very cool site!! Guy .. Beautiful .. Wonderful .. Max Brent Attlee
What a great project to do with the kids! I love how cute they look! How creative. Thanks for sharing. Annabal Nestor Kendell
This is my first time go to see at here and i am genuinely impressed to read everthing at one place. Callida Eddie Philipps
Good post. I learn something new and challenging on websites I stumbleupon on a daily basis. Zuzana Cornell Mok
Everything is very open with a precise clarification of the issues. Claudina Hermy Bysshe
Appreciate you sharing, great blog article. Thanks Again. Maryl Massimo Urbanus
Excellent post. I am dealing with many of these issues as well.. Tania Monte Sada
Please take a look at the web-sites we adhere to, including this a single, because it represents our picks in the web. Brunhilde Graeme Creigh
Say, you got a nice article post. Thanks Again. Cool. Linette Bondie Samaria
Thanks again for the article post. Really thank you! Fantastic. April Guilbert Shae
Good post! We will be linking to this particularly great content on our site. Keep up the great writing. Kerri Barnett Frasquito
Thanks for every other magnificent article. The place else may just anybody get that kind of information in such a perfect way of writing? Charil Alfonse Katrine
I really impressed after read this because of some nice article and informative thoughts . I just wanna say thanks for the writer and wish you all the best for coming!.
Mac,
Thanks for your support. More content is coming.
I really impressed after read this because of some quality work and informative thoughts . I just wanna say thanks for the writer and wish you all the best for coming!.
I really impressed after read this because of some quality work and informative thoughts . I just wanna say thanks for the writer and wish you all the best for coming!.
Mix,
Thanks for your kind words. I will be posting more often, going forward.
I really impressed after read this because of some quality work and informative thoughts . I just wanna say thanks for the writer and wish you all the best for coming!.
You got an eye-catching blog fantastic ideas. Keep it up the best perform you done right here
Tech,
Thanks for your support. I will be posting more often, going forward.
Wow that was unusual. I just wrote an extremely long comment but after I clicked submit my comment didn’t show up.
Grrrr… well I’m not writing all that over again. Regardless, just wanted to say great blog!
Thanks for your support. I will be doing more posts, going forward.
I’m now not sure where you are getting your info, however good topic.
I needs to spend some time learning much more or working out
more. Thank you for wonderful information I used to be on the lookout for this info for my mission.
Adell,
Thanks for your interest. Difficult people are a challenge. I will be posting more regularly, going forward. Feel free to look at my website (https://artofleadershipconsulting.com), listen to my Flash Briefings on Amazon Alexa (One Minute Leader by Peter Labrie), or follow me on Twitter @ArtofLeading123
Thanks again for your interest.
It’s actually a cool and helpful piece of information. I am happy that you simply shared this helpful info with us.
Please stay us up to date like this. Thank you for sharing.
Cash for Cars Houston,
What kind words of support! I am building an online course, which will consolidate all these ideas under one roof. Please let me know if you have any ideas for that course.
Thanks for your support.
Best regards,
Labrie
thanks
I precisely desired to thank you so much again. I am not sure the things I could possibly have tried without the entire tricks discussed by you about that area of interest. It was before an absolute hard circumstance in my circumstances, but being able to view this skilled approach you dealt with the issue made me to cry with delight. Extremely thankful for your help and as well , wish you really know what an amazing job you have been getting into training many others through your webpage. I know that you haven’t met all of us.
I intended to create you one little observation to thank you again for these stunning strategies you’ve shared in this article. This is open-handed with you giving publicly just what many individuals might have sold as an e book to generate some profit for their own end, principally considering the fact that you could possibly have done it in the event you considered necessary. These basics also served to be a easy way to fully grasp other people have the same interest really like my very own to grasp a lot more with regard to this problem. I am sure there are many more pleasurable periods up front for many who view your website.
I have to point out my love for your kindness in support of men and women who should have assistance with that content. Your real dedication to passing the message up and down ended up being especially beneficial and has continually allowed guys and women just like me to arrive at their endeavors. Your new warm and friendly facts can mean a whole lot a person like me and much more to my fellow workers. Best wishes; from everyone of us.
I would like to express thanks to this writer just for rescuing me from such a issue. After scouting through the world-wide-web and coming across views which are not beneficial, I was thinking my entire life was well over. Living devoid of the strategies to the issues you’ve resolved as a result of this guide is a crucial case, and the kind that would have in a wrong way affected my career if I had not discovered your blog post. Your personal know-how and kindness in touching the whole thing was priceless. I am not sure what I would’ve done if I hadn’t encountered such a stuff like this. I am able to now look ahead to my future. Thanks for your time so much for your expert and sensible guide. I won’t be reluctant to propose your blog to anyone who should have guidance about this situation.
I intended to draft you that little bit of note to help give many thanks the moment again for these remarkable strategies you’ve contributed on this website. It’s so wonderfully open-handed with you to offer easily all many people could possibly have offered for an ebook to help with making some bucks on their own, notably now that you could possibly have done it in the event you considered necessary. The tricks as well worked to provide a easy way to comprehend most people have the same keenness similar to my very own to figure out many more with reference to this issue. I am certain there are millions of more pleasant instances ahead for folks who browse through your blog.
Yeezy boost 350 v2,
What kind words of support! I am building an online course, which will consolidate all these ideas under one roof. Please let me know if you have any ideas for that course.
Thanks for your support.
Best regards,
Labrie
I would like to show my passion for your generosity in support of persons who have the need for help on that concern. Your real commitment to getting the solution throughout had become definitely significant and has all the time made many people just like me to get to their pursuits. Your valuable publication denotes a lot a person like me and even more to my mates. With thanks; from everyone of us.
wonderful post, very informative. I’m wondering why the opposite specialists of this sector don’t realize this.
You should continue your writing. I am confident, you’ve a great readers’ base
already!
Youtube MP3 Dönüştür,
Thanks for your support. I am building a complete self-mastery course, available online. Please let me know if you have any ideas on what things should be covered in that program.
Thanks again,
it was very descriptive and i found it very successful.
yabanci,
Your support is fabulous. Thanks. I am building an online course, which will consolidate all these ideas under one roof. What areas of personal development are most important to you?
Thanks for your support.
Labrie
Thank you very much for providing this instructive service to us, a really well-explained article.
1xbet promo kodu,
Your support is invaluable I am building an online course, which will consolidate all these ideas under one roof. Is there any particular area I should focus on?
Thanks for your support.
Best regards,
I’m amazed how such a good blogger can go under notice. I look forward to your success bro.
Erotik,
Thanks for your support. Comments like yours make it all worthwhile.
I am building a self-mastery course, which will be done soon. That will put many of these models under the same roof. What ideas would you have for that course? Are there any special topics you want covered?
Take care,
Labrie
Congrats on your work, it’s a content that makes a difference, we need writers like you for the media
Turkce,
Thanks. Comments like yours make it all worthwhile.
I am building a self-mastery course, which will be done soon. That will put many of these models under the same roof.
Take care,
I enjoy you because of all of the labor on this web page. My mum delights in making time for investigations and it’s really easy to understand why. My spouse and i learn all regarding the lively medium you make practical tips on the website and therefore strongly encourage contribution from others on this content and our favorite princess is in fact being taught a great deal. Enjoy the rest of the year. You’re the one doing a good job.
Supreme,
Thanks for your support. I am glad you, and your spouse, get some benefit from the posts.
I am building a self-mastery course, which will be done soon. That will put many of these models under the same roof.
Take care,
Labrie
I simply wanted to write down a quick comment to thank you for these splendid concepts you are placing here. My time intensive internet lookup has at the end of the day been honored with awesome facts to write about with my colleagues. I would point out that most of us website visitors actually are quite lucky to dwell in a remarkable place with so many awesome professionals with beneficial tips and hints. I feel very much happy to have discovered your entire web pages and look forward to some more amazing minutes reading here. Thanks a lot once more for everything.
kd 13,
Thanks for your support. Comments like yours make it all worthwhile.
I am building a self-mastery course, which will be done soon. That will put many of these models under the same roof.
Take care,